Hp Ts H653 Driver For Mac
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My wife upgraded her computer to Windows 10 from Windows 7. Prior to upgrading, her DVD/CD reader/writer worked fine. After the upgrade it no longer works. You can load and eject a disk but after closing the drive, it just times out without ever loading. It is not possible to read or write data to/from disks. I'm a GNU/Linux guy so this is a bit out of my comfort zone. I could use some help.
Here's what I've done so far: 1. Googled the problem and found hundreds of forum threads about this issue, so I know it's a widespread problem after Windows 10 upgrades that has existed for over a year on a wide range of computers (Dells, HP, etc) and DVD brands. Unfortunately 90% of the forum threads contain lots of people complaining about the problem and no definitive solutions. A few suggested solutions were found (see next items). I checked the device manager and the DVD/CD drive shows up normally. Properties show the generic Windows driver and claims the device is working normally. I tried uninstalling the driver, then rebooting.
Driver was automatically re-installed but it did not solve the problem. Tried deleting the device completely and rebooted. Device reappeared but still did not solve the problem. A few forums offered an obscure solution that involved editing a registry entry: ' HKEYLOCALMACHINE System CurrentControlSet Services atapi Controller0 EnumDevice1 0x00000001' I checked this but the entry is already present on our system.
I've verified the hardware itself is working fine on Windows 7, it only fails to work properly after 'upgrading' to Windows 10. So, can anyone from Microsoft offer any help on this one? Hi, Thank you for posting your query in Microsoft Community. We appreciate the time and effort you have put in to resolve the issue. I would like to assist you with further information from here. Refer to the below suggested methods and check if it helps to resolve the issue.
Method 1 Follow these steps to run the Windows in built troubleshooter: a) Type Troubleshooting in the search box and hit enter. B) Click on Troubleshooting tab. C) Click on view all option on the upper left corner. D) Select the Hardware and Device option from the list.
Hp Ts H653 Driver For Mac
E) Click Next to run the Hardware and Device Troubleshooter. Method 2: I recommend you to update the DVD/CD drive driver manually from device manager and check. Press Windows key + X and select Device manager. Now click on DVD/CD-ROM drive and expand it. Right click on the device driver and click on update. Additionally, I would also suggest you to refer to the manufacturer/computer assembler's website to look for updated drivers for your CD/DVD drive. Keep us posted on this issue so that we can assist you better.
Actually already tried both of these but did them again just to report the results: The result of #1 was that no problem was found to fix. As mentioned in my original post, Windows 10 thinks everything is OK with the device, it only fails to read and write but it shows up correctly as an icon in file manager and in the device manager.
The result of #2 was 'Windows has determined that the driver software for your device is up to date' (not really surprised, we just did the Windows 10 update a few days ago, so I doubt a Microsoft released a new driver in the last 48 hours!). If you're not familiar with this problem, I suggest you google for it. As I said it's widespread among Windows 10 upgraders and affects a wide range of CD/DVD hardware brands and models. Hi, Thank you for posting your query on Microsoft Community. I would like to inform you that as Windows 10 is latest Operating System and it would be needing latest device drivers to work correctly, as the Driver Updates are not available on the manufacturer website I suggest you to install drivers in compatibility mode and check if it helps. Install the Driver in Compatibility mode.
Older drivers can be installed in compatibility mode in Windows 10. I suggest you to download the Latest Drivers from Manufacturer website and install the in compatibility mode. Right click on the setup file of the driver and select Properties. Select Compatibility Tab. Place a check mark next to Run this program in Compatibility Mode and select the operating system accordingly from the drop down list. Let the driver to install and then check the functionality.
Hope these information helps, please get back to us for future support, we’ll be glad to assist you further. Thanks, worth a try but didn't help. When I tried to update the IDE driver, it gave the usual message: 'windows has determined that your driver is up to date'. I believe Windows 10 applies updates automatically, so it should be the latest driver available. I checked the properties dialog and it says the driver version is: 9.2.0.1011 The computer model is a Dell XPS 8300 Since debugging Windows 10 drivers seems so arcane and slow (at least for a Linux guy like me who's used to user-friendly hardware support for nearly everything), we were on the verge of giving up today and made a trek up to Fry's to buy a new DVD drive (even though we know the current drive works fine). As we looked at the models available at Fry's, I googled each one and got the specs from the manufacturer's website. We found no internal CD/DVD drives stocked at Fry's that are currently supported by Windows 10.
Given how widespread this problem is on the forums, it makes me wonder if Windows is intentionally dropping support for CD/DVD drives and doesn't want to admit it. Seems crazy to me but who knows. I'm going to see what sort of CD/DVD drives are available through Amazon. Maybe I can find one there that claims to be Windows 10 compatible. Partial success now.
The IDE properties now reports the driver version as: 12.9.0.1001 The entire system is actually much more responsive suddenly. I thought Windows 10 was just very sluggish compared to Windows 7 but now it seems to boot and run almost as fast as Windows 7. With regard to the CD/DVD player, it partially fixed the problems: DVD commercial data disks: works fine DVD one-off data disks burned by this drive on Windows 7: works fine DVD movie disk: works fine CD-ROM commercial data disks: some work, some don't CD-ROM one-off data disks: never work (whether burned by this drive or others) CD music disks: found one that worked but most don't Unfortunately, most of the data she needs access to is stored on CD-ROMs that she burned on this computer/drive under Windows 7, so until I make those accessible again, I still have a problem. I think we definitely fixed a big underlying problem though.